Super zoo - Český Krumlov

Unprofessional behavior. Yesterday I ordered a cage for bunnies through the e-shop, I received an SMS that day that it was ready. Today (the next day) I will come to the store and the lady did not know about the order at all. She didn't have the paper with my order printed. Then she looked for a cage all over the store. I got the cage, but I came home and it was badly folded. Never again through e-shop and personal collection. Better to bring up the house.

On Saturday we were at the store to buy granules for the dog. I needed advice on the selection and the girls were very helpful. He could see that he knew what he was talking about and understood his field. We were also pleasantly surprised by the approach to the dog we had with us. We will definitely be back!

I have to admit, this is a great deal. I go here with my dog ​​to buy all the things that are needed. And we are both extremely satisfied. Dear staff, the ignorant himself will always give me great advice or give great recommendations. I can only recommend. 😇

The staff at the store very helpful. They are always happy to advise and help. I always praise the clean environment of the animals and the tidy shop.

Inappropriate and rude behavior towards the customer by the employee.