Sparkasse Vest Recklinghausen - Main Office

I would really not recommend it, kidding you from front to back. I would rather say that you should rather go to Commerzbank, there are the most honest and really helpful I would not recommend going to the Sparkasse best regards .....

I am always very satisfied with my advisor, whether in person or on the phone. The last visit to get money at the counter was very annoying. The lady who served me was very nice, but her two colleagues who stood behind her had a clown for breakfast. Everything I or the lady asked was laughed at by the two of them. It was whispered and laughed. I don't know if you will be brave just because a mask covers half your face. But competent is different. This time I didn't say anything about it because I was slightly irritated, but next time, if that happens again, I'll say something about it and that directly. I was in a bank and not in cabaret!

Rarely experienced such unfriendly and incompetent staff. You don't let it speak, you don't listen, and in the event of problems, the conversation goes up again and again.

First of all, to take the wind out of the sails of my previous speakers. Incompetence and condescending behavior is definitely not the case here. The way many customers behave there and sometimes list them, it's no wonder that you don't feel like serving them. Do not think they have to adhere to any distance rules, nor to be served due to their lack of patience, to behave like an ax in the forest. You should give the customer a rating, but of the very best. Now to the actual evaluation of the branch. I am a customer of the Sparkasse branch myself. My advisor for all situations in life is Ann-Kathrin Bohmann. Be it in the area of ​​competence, questions about my account or investment. She always has an open ear and takes good care of her customers. Even more than you are used to from other banks, for example. She is honest and always transparent, as you would like a financial advisor to be. If you enjoy your job, it just works. The branch itself is clean and structured. In 9 out of 10 cases you will be addressed immediately and above all in a friendly manner and asked whether you could be of help and or whether you have an appointment with a consultant. The ATMs are always well filled with money even at the beginning of a month. Technical faults, never seen before. So I can only say ....... Always to be recommended !!!!! The only thing that is not recommended are the many customers who come and go there.

not recommendable