Linden-Apotheke Ringel e.K.

ok

I have been avoiding for years because of unfriendly and incompetent staff, poor assortment (not tailored to the local doctors) and the impudent boss. I came with a handwritten prescription that was difficult to read and explained to the employee that it was a NON-decongestant nasal spray from company xy. It had to be ordered and my husband picked it up later. At home I already knew from the packaging (without opening it, because I can read!) That it was BUT a decongestant nasal spray. So I went back to exchange. The boss initially refused to take the product back and assumed that I could have opened it and contaminated it. (Everyone knows that especially small drug boxes are rarely opened without leaving a trace.) Under my horrified eyes, she opened the package herself, fingered the spray nozzle, unsuccessfully scanning it for traces of moisture, and then closed the package again. So much for hygiene! Only when I emphatically repeated that I had pointed out exactly which product it should have been and she listened again to the employee, who also couldn't really remember (it seemed to have been weeks ago for her) , she accepted the complaint and ordered the right product.

Pharmacy on Aachener Str. Koblenz Rübenach. Poor parking. A lot of traffic, especially during peak times. Explanations pretty good. However, medication is often lacking. Must be ordered first. Overall, however, 4 stars.

I was always very courteous by the friendly staff in the Linden pharmacy. Non-existent medicines were procured in a short time and delivered home. 👍👍👍