Sparkasse Vorderpfalz - office

TOP!

For this credit institute even 1 star is too much. One breakdown after the other with this bank. We have already canceled our account because of this. An ongoing LV contract is the only product we have there. And even then, personal data is not taken very seriously. A letter addressed to the ex-wife, who was divorced years ago, is sent to the ex-husband's new address (for 1 year) without any basis for reporting data. This is how personal data is handled. I'm shocked. That is not trustworthy.

In September 2019 we concluded real estate financing with Mr. Albert Hofferberg. The process worked exactly as you would like it to be as a customer: telephone inquiries were always answered in a friendly and competent manner, commitments were kept, the loan documents were sent and the loan was approved quickly. We would like to emphasize here that this assessment is of course a snapshot and primarily relates to Mr. Hofferberg.

A bank without social responsibility and without a social conscience! KSK LU charges pensioners a not insignificant monthly account management fee, even for customers who have remained loyal to the bank for life. The counselor's answer: "It has always been like this" is simply an indictment of poverty and shows that there is little or no mental flexibility. Not to be recommended, no sustainability and no social conscience!

I have been working with Sparkasse Vorderpfalz for 7 years. So far everything has gone well. They are reliable and quick. Online banking is simple and clear. I have had mostly positive experiences with staff and advice.