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Deny (12/04/2020)
I have made an appointment a day before via Doctolib and after I waited for 20 minutes in the lobby they just said “sorry, the doctor is busy today”! Unacceptable treatment and terrible attitude from the team.
Anni (11/10/2020)
I have been in treatment with Ms. Müller for half a year and I am more than satisfied. She is very kind, conscientious and respectful of me as a patient and her staff (I have already experienced this very differently). I always have the feeling that Ms. Müller gives her best and is only satisfied when everything is 100% reasonable - that always gives me a very good feeling. By the way, I am a fear patient; in fact, since I changed dentist I have no longer been afraid of the treatments. I just feel that I am in good hands here and taken seriously. Thanks a lot for this!
Janine Heinrichs (12/02/2020)
A great practice, a great team and great advice. I got an appointment super spontaneously, which I see as a big plus. From the phone call, the admission and also the support in the practice are uniquely sensitive and convey a high level of competence and a special kind of feel-good atmosphere. The advice was great and all my questions were answered. People like to go to the dentist, although there is usually no good occasion! See you soon, dear dentist team :-))
Jaskulka Romy (09/01/2020)
The cost and treatment plan was exceeded by 30% without Ms. Dr. Vinkelau informed about rising costs during the course of treatment. Written inquiries to clarify the matter were ignored by her for several months and not answered. I have now had to contact the dental association for clarification. I would recommend another practice to anyone who has a tight budget and is dependent on adherence to the cost and treatment plan. I am also very disappointed about the unwillingness to clarify. I will look for another practice for further treatments.
Cornelia Mende (02/16/2020)
I like to come to the control regularly, also with my children. Ms. Müller always explains everything in detail and is very nice! It has never had to be drilled!
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