Building Materials Fassbender Tenten

Somewhat limited in scope, but good prices on very good quality tools and materials.

Excellent

Have had very bad experiences in Godesberg, wanted to order a new fence and have also created a customer account, but have not received a response to a cost estimate to date. We were there in early May. Then we went to obi where we received very good advice and help.

I love this shop, the wind here is rough, the wind is perfect, along with unfriendly communication, so that, as a hobby craftsman, I can really feel like a thoroughbred craftsman, I'm still waiting for the day when a salesman gives me a 20 he hands around a box To get beer. Enough fun, it's a store that focuses on business customers, but where private customers are also served. I am and have been satisfied with the rental service, both in handling claims and in communication. I have never had any problems. Likewise with the purchase of craftsmen's accessories or materials, there were never any problems if you addressed and asked the salespeople or the staff in a friendly manner. Star deduction because in the business with the sales outlets as well as the new handling service (license plate on the monitor) is badly solved and the lady who collects afterwards does not fully understand or understand what the customer service means. Every now and then she seems overwhelmed, annoyed, sloppy and she was miles away from a smile. You can only queue up at the sales points by standing in one of the aisles. At the end of the aisle, you could draw a waist-high wall so that the inclined customer can only come to the sales points from one direction and so that you are "tidy" can / must employ. Why is the monitor with the display in the shop (where currently only a limited number of people are allowed to be and the writing is so large that you would need binoculars from the distance to see it) not on the window outside, so that you can see from outside who is being processed and when, and why not leave out the monitor and set up a display system with large letters outside in front of the entrance to the warehouse?

In a nutshell. Ponderous, unmotivated, unfriendly. The increase creates a certain cashier. That person is the very last. There are enough alternatives.