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Manuela Kruse (09/24/2020)
Had a fitter from the company in the house, as the heating made something "strange noises" in my opinion. According to the fitter, part of the heating system should be broken and should be replaced for the next maintenance. This annual maintenance would be back in February / March - now it's September. Even the annual maintenance over the past two years did not give me a competent impression of the fitter. Another company was then on site (I no longer had any confidence in this company - the maintenance contract was terminated immediately after the fitter left the house). The "repair" was not at all - and the part supposedly to be replaced is not broken at all. Apparently they wanted to repair something that wasn't broken at all, at the expense of the "stupid" consumer. NEVER AGAIN!! Stay away from this heating company.
Ulrich Hinse (08/25/2019)
The response to a complaint does not in any way correspond to commercial practice and is not appropriate to the guild.
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