smile X Fitnessstudio Trier Nord/Ost

Nice gym, a lot of equipment, although a bit overpriced. The packages were set up in such a way that only very expensive ones make sense. For example, with cheaper packages, you can't take a shower... Edit: one star. Terrible experience with their support team. They don't reply to emails and phone calls about cancelling my contract, and then automatically extended it! Speaking after the fact yielded no compromise. NEVER sign a paper with smile-x logo on them.

5 stars for the nice chill-out area in vintage style with cozy couches and affordable coffee.

Worst business ever. Do not sign up here! Their business model does not focus on customer service but rather on ripping off students and other people. If you do sign up here, make sure you read every aspect of the contract and be sure you circumstances will not change as they will offer no understanding, and will not hesitate to bring in lawyers. It's understandable that they would resort to this sort of business model given that the business certainly doesn't offer the kind of customer service that would lend to a loyal customer base. My recommendation, absolutely go elsewhere.

Polite customer service and very clean

Great gym, one of the best