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Detailed Information
Openning hours
  • Monday 7:30 AM – 12:30 PM
  • Tuesday 7:30 AM – 6:00 PM
  • Wednesday 7:30 AM – 12:30 PM
  • Thursday 7:30 AM – 4:00 PM
  • Friday 7:30 AM – 12:30 PM
  • Saturday Closed
  • Sunday Closed
Photos
Bürgerbüro Stadtmitte
Bürgerbüro Stadtmitte
Bürgerbüro Stadtmitte
Bürgerbüro Stadtmitte
Bürgerbüro Stadtmitte
Bürgerbüro Stadtmitte
Bürgerbüro Stadtmitte
Bürgerbüro Stadtmitte
Bürgerbüro Stadtmitte
Bürgerbüro Stadtmitte
Reviews
Nehir Güneş (12/10/2019)
In Ausländeramt, there are seven desks but I've never seen more than three people working. Doesn't matter how crowded it is, the employees simply wait in their desks, doing nothing. Is it laziness or a policy to make us unwelcomed I don't know but it's unbelievable, unethical and frustrating. Everybody sits, look at each other and wait.
Nitya Aravindan (12/12/2019)
Worst staff ever. They do not work and are the most incompetent
Sri Arthi Praveen (11/22/2019)
It’s increasingly getting crowded every day and still it’s under staffed. There is a lot of free counter without staff even during working hours. It’s difficult to get things done especially for working people or parents with kids
Janmajay Kumar (06/17/2019)
Staffs are very great and very cooperative. They talk with very warm hearted.
メイアMeia (02/05/2020)
You cannot take the number even if you go there earlier because the ticketing machine will only function within the opening time. I am so disappointed with the super long waiting time, the office opens from 0730 to 1230 / 12pm for Bürgerbüro and Ausländeramt, city office. Approximate 70 people are still waiting at 10am, they should have know when is the peak season especially every year for university winter and summer semester, and there are a lot of students coming from overseas for the registrations, but they have only few staffs to handle the super crowded situation. Even at the information counter (which does not require you to take a ticket to wait), there is no staff to standby. (Can't you hire more people to help unemployed Germans?) No efficiency. Some staffs at the counter are super friendly and helpful to the foreigners, credit to them. Etwas mehr Freundlichkeit wäre schon angebracht.
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