Karutz

Ok

I brought my jacket to the tailor there because I have a burn hole in it. We agreed that a label would be sewn over it. The result is a disaster. It was sewn crooked on it, the sides are open and the seams are all crooked and crooked. I could have done that with the needle more neatly than layperson.

Very satisfied.

Here is an experience of the last 2 weeks .... 1 suit with 2 stains on the jacket, 2 ties with stains for cleaning in the Flora Park. It is assumed that the clothing can be picked up without stains, or it is informed that a stain cannot be removed. You can expect the prices. At home (more than 20 km away) in daylight, all stains are still visible. Complained by telephone and presented to the boss the next morning. Stain on the tie would be a beverage stain that can only be removed by washing. The lady even recognized the flow direction of the alleged drink. (It was not a beverage stain) I was told that there were no stains on the stains in the jacket. The request to see the whole outside in daylight was met. I was told vehemently that there were no stains, but I could clearly show them. To top it all off, the saying: "Maybe there used to be a stain that I still have in mind" and "The fabric of the jacket is uneasy, it can look as if there was a stain" The whole thing with an antracite monochrome suit , In the end, the complaint was accepted reluctantly and the suit and ties were cleaned again. Means I drove a third time for cleaning for collection. Plain text 80km for nothing. The ties are now clean. I was proudly informed that the stains were removed at the lady’s risk. ..... Great .... even though everything was paid for. The stains in the jacket are still there today, but had no intention of letting me explain again that I was imagining stains. It's just strange that I showed someone the jacket yesterday and that lady saw the stains straight away. In the end it means for me .... never cleaning again at Karutz in the Florapark, more than 20 € for 2 cleaned ties plus 2 times additional travel costs and additionally dulling by the lady of the cleaning, plus jacket with stains after cleaning twice. Apparently it makes more sense these days to have a witness with you when picking up apparently cleaned clothing. Great service ...... thank you very much.

Always fast and clean