Sputnik Reisibüroo

Always perfect

Scammers. We took the full cost for the voucher, while paying the carrier company only an advance payment. They do not refund money, referring to the coronavirus. The Consumer Protection Department is engaged, but according to them, the firm owes so many people that there will not be enough money from the reserve capital. I do not believe that the company will stay afloat, so I do not recommend it.

The trip was canceled, calls and letters are not answered and the money is not returned.

Terrible attitude towards the client. They do not answer the question posed, and, in principle, do not answer, not to calls and not to Messages, to my question why you ignore, there was an answer (I do not completely ignore you) and it is funny and sad! The money was never returned. Doubtful office.

Very strange behavior. Constant deception !! No refunds. Do not answer letters and phones. Terrible attitude towards customers