Map
Detailed Information
- Place Types Embassy
- Address Torre Espacio, Paseo de la Castellana, 259D, 28046 Madrid, Spain
- Coordinate 40.4790706,-3.6865707
- Website https://www.gov.uk/world/organisations/british-consulate-genera
- Rating 2.5
- Compound Code F8H7+J9 Madrid, Spain
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Just tried calling them (more than 4 times). The automated system did not give an option that would have addressed my specific needs. Then even though I chose all the options given by the automated system I got cut off the moment I selected one that seemed as if it would have been an avenue to getting to speak with an actual human being. This happened so many times that I just gave up and hung up. I suppose this was the aim...
I have read the website info doesn’t address my question. Telephoned the Consulate in Alicante automated service and every option cuts off, similarly the Embassy in Madrid. Surely as British citizens that pay for this service we deserve a person to speak with. Disappointed
Good service. It seems like they were kitted out to deal with lots of people but we were the only people there. The reception calls up to the embassy to check you are expected. I am not sure what you would do if you couldn't get an appointment online first which was straightforward.
Useless. Very difficult to talk to anyone and all the information is online....even when it isn't.
Unhelpful staff. Hung up on me and then someone else answered but said they could not help. Con la puerta en las narices.
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