CaixaBank Store

Enough English spoken so as to be understood. Very helpful staff. Thought I was in for a nightmare - instead everything was very straightforward.

Good attention and fast in the managements.

I have been a client of Caixabank for years, I have been to many face-to-face centers in Barcelona and I have never had any problems and they have advised me with great professionalism, I had a pending issue that could only be solved in person at the place where I opened the card in question, in such a way that today and gone after a long time since because of my availability I could never approach the area until today, as always respecting queues and shifts, when the time came for my corresponding turn I raise my question and treating me as if I was late, she tells me to download the application that could be fixed with her, I tell her that I already have it and she says to me `` wait for the side that I am attending to this way '' I propose that I already have it, that if you can help, and it makes me wait for another place, tired of waiting, I insist that I am a client, and I am also a worker and that if I come early it is because as a person I also have things to do and I have the Right to be taken care of in my turn and in a correct way like everyone else, the woman is blonde with glasses and it is on the morning shift to atc standing I will not go back anymore.nnI do not want to be taken care of anymore, I only ask that the HR director should consider well who to choose and who does not and that the position to fill the vacancy fits the maximum established by the DPT professiogram in the election of the right candidate, rather than Nothing for the image that this type of people gives to the company, thank you very much.nn(PS: the late thing I emphasize because I repeated things several times as if I did not understand, and I was nervous and I am a very quiet person, but there are situations that surpass me like this)

Very bad attention

They have made a reform modernizing the branch, visually it has been very good, modern and spacious, but functionally it is a disaster, there is only one reception desk, and there a funnel is created, forming queues, very heavy, since there are no chairs for sit ... I do not like anything.