Map
Detailed Information
- Place Types Bank
- Address Av. las Retamas, 19, 28922 Alcorcón, Madrid, Spain
- Coordinate 40.338615,-3.8347196
- Website http://www.caixabank.es/
- Rating 2.2
- Compound Code 85Q8+C4 Alcorcón, Spain
Openning hours
- Monday 8:15 AM – 2:30 PM
- Tuesday 8:15 AM – 2:30 PM
- Wednesday 8:15 AM – 2:30 PM
- Thursday 8:15 AM – 2:30 PM, 4:15 – 6:30 PM
- Friday 8:15 AM – 2:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
One month and 6 trips to the branch, total ignorance of how to process a return of a rental deposit.nHaving all the documentation in their possession including an authorization for it, they do not like it and another trip lost.nSome incompetent from minute one.
Deplorable service, everything is impediment, something always fails, desperate queues, come back another day, call next week, well, better any other bank or branch.
Caixa normal office. With two 24 hour ATMs with security door and lock. The staff is nice and pleasant and they help you at all times in the steps you have to take, you can use their experience for the procedures and advice. For day-to-day management, it is worth plenty. I couldn't say for more complex procedures.
I want to highlight the lack of empathy and respect of their employees towards customers, apart from the lack of effectiveness in solving a simple closing of an account. I have come twice for the same management and despite filing a claim (after requesting the form several times they have tried to give me an unofficial form) my request has not been resolved.
Very nice ......
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