Correos

They lose track of the package that had to get me to Bilbao at their post offices in Vitoria and they are not able to give me a viable solution. It is not possible to claim, but I have to claim the company that sends it, this in turn to the post office and meanwhile I am waiting. Not to mention the telephone assistance, which after two days calling every so often I have been unable to contact them. The staff treated me kindly, but without solving the problem raised

The worst office in Bilbao, they are always overwhelmed, I had to wait 30 minutes outside until I could enter ... The postman is also fatal, there are shipments that have already arrived and they do not notify you of it in the mailbox with a paper ... Sometimes you are at home and the postman says that you are absent. Packages are forced into the mailbox ... all fatal

Very bad service, I have been waiting for a large package that according to the follow-up has been in the Bilbao office for 2 weeks and was not delivered, and the day they put it on delivery according to them I was not at home and also they do not leave me the I receive a claim in the mailbox and it is the second time that the same thing happens, and since it is an international package, although my relative pays a fortune when sending it, I also have to make a payment to have it delivered to me and if it is stopped by customs, then they put out their eyes, they are rats. If you call the office they are NEVER EVER happy. Very very very bad service from CORREOS and ADTpostaltes

Horrifying, I have called 15 times at least these days and they never get it, causing my client to have to go to the office twice to waste time ... This type of office is what makes the post office have the valuation in general that they have been around for years and that people do not trust them ...

I sent a shipment to Madrid by registered letter and I never arrived, when I complained by email, telephone and in the office nobody gave a response, by mail they notified me that it was lost and they only responded for € 30, being that what I sent cost more than € 100, this is a shame. Something unacceptable. I share my experience and I hope that it does not happen to anyone.