BBVA

I have been a client of Santander, of Banesto, of Caixa d'estalvis i pensions, of Banco Popular i of Caixa Catalunya, and I have never encountered any bad behavior or humiliating treatment towards myself in any of these banks, i neither in which I am currently, ING.And my mother as I do not, except in this office.From a few months ago, when a divorce proceeding was initiated, the advisor of this office, Mr. David has abused verbally to my mother, he has lied to her, he has treated her as if she were crazy, and the worst has put her below her future ex-husband with whom she still shares a primer. There are suspicions, that this man has manipulated documents with the false signature of my mother, who has repeatedly requested such documentation, as she has repeatedly requested explanations of why my mother is in a motril office without her consent, and without her signature. There are indications, that this "professional" you and hidden information, putting on the part of the macho and abusive (to be an abuser is not necessary to hit) which my mother is going to divorce. The worst and the straw that fills the glass, has been the verbal abuse that has received tomorrow my mother, humiliating her in front of other customers who were listening to everything. I do not understand how BBVA allows such a character to represent his bank, I do not understand the personal problem this man has with my mother, and I do not understand his refusal to say truth and deliver all the documentation ... What are you afraid of? I do not understand why the bbva tries to get my mother to pay a debt from her ex-husband, which he already had long before they met, and they put her in debt for that debt. Does Mr. David have a deal with his other client for go against my mother, your other client? Is it normal for a BBVA worker to interfere in personal matters, favoring a client (man), to disadvantage his other client (woman)? I assure you Mr. David, that we will take the appropriate measures, of course legal, so that once and for all the truth comes out and this is solved. If you have problems, do not pay it with your clients, if you have accepted documents with the signature my mother's fake not pay with her, the fault is yours and nothing but yours. And if I were the bank BBVA, you would already be on the street, because a bank can do many things, but never verbally mistreat a customer and treat it as if it were garbage, and never hide information from a client when your name is involved in that information. You will hear from us, but I repeat, through legal means. Thank you. Greetings. By the way, I put a star because it's mandatory, but my score is 0.

Every time I go over 1h20m of waiting until they attend you. It is unfortunate that this situation has been going on for several months now, and do nothing to solve it.

I deal badly with people. The rest like all Catalunya Caixa