CaixaBank

The day before I went to another branch, the cashier failed and they told me that they did not attend after 11. The treatment was terrible. TODAY I am approaching this branch. It won't let me make a deposit at the ATM. 8.30 in the morning. I am trying to access the branch. They leave me 15 min waiting (for everything they have an excuse from the covid) while I hear them joking. I walk in and this is the conversation: - Hi. I want to make a deposit since the ATM does not work for me. - According to the law (such) you cannot make income of more than a thousand euros. - I want to make an income of less money. -You can do it from your Caixabank account or the ATM. -I told you that the cashier won't let me enter it and I'm not your customer. - According to the law (such) you cannot make income of more than a thousand euros. - I still don't understand if I don't exceed that figure why I can't make an income. - According to the law (such) you cannot make income of more than a thousand euros. I already with a clear face of pissed off to see that the guy does not even want to move from the chair. - But I have come during business hours and the amount is lower. - According to the law (such) you cannot make income of more than a thousand euros. The chap crosses his arms as he gives me a sarcastic smile. I face incredulity when I see that I can not even make a deposit into an account within the schedule and seeing that I will not get anything. -Have a nice day. The unpresentable turns around and doesn't even say anything. It is regrettable to say little about this mob

Terrible treatment of the deputy director of this branch. I have been a customer for many years. He is not responsible for anything, he ignores my requests and little education.

A deplorable treatment by the director, I am from another branch and I needed help with the ATM and she hardly let me speak, she flipped me out, indicating the ATM not very politely.

Good treatment by the managers, and very human. It is true that the teller has very limited hours, but for that he would have to assess the policies of the bank in general and not the office in particular

Bad attention