Bankia

I went to carry out a very urgent procedure and despite being from another office they were kind enough to assist me with the greatest efficiency. This attitude has reconciled me a lot with the general opinion I have about banks. I felt very well treated and I am very grateful.

The bank today, Monday, November 2 It puts on the page that it is open, I come from there and it is closed

Total office disaster, each employee tells you a different thing. Depending on their interests, they are superamable or directly they totally pass on everything. They play a lot with the ignorance of the clients, omitting a lot of information or the correct way to operate. What is not logical is that they have prepared several different solutions and answers for the same problem, all depending on the client's own ability to solve. If they are listened to, the only thing they are looking for are congratulations and thanks, but in case of problems, the culprit is the client. Gentlemen, the banking professionals are you, the ones who are supposed to be experts in finance are you. Clients are only advised by supposed professionals. Here nobody supervises anything, everything is looked over and done quickly and running. They launch promotions and all kinds of products without any control. Very curious I find the way to get the score of this office up. It only has two scores as of today, one star and five stars. A very rare contrast. Only seven reviews and four of them are five stars. If we analyze those reviews, two are very suspicious, one such dove without a profile picture, with only one review on his profile and gives five stars for a magnificent attention of the employees. A certain Angeles Jimenez Gomez without a profile photo, with a single review also in her history and saying practically the same thing, fantastic treatment and magnificent professionals. The two reviews coincide on date, nine months ago. Very rare.

They are magnificent, I had to fix a documentation and everything was easy. AND

Fantastic employees attention