Map
Detailed Information
- Place Types Bank
- Address 2 Rue Georges de Buffon, 31130 Balma, France
- Coordinate 43.6085242,1.4933087
- Website https://www.creditmutuel.fr/fr/agence/10278/02223/00?y_source=1
- Rating 2.3
- Compound Code JF5V+C8 Balma, France
Openning hours
- Monday Closed
- Tuesday 9:00 AM – 12:30 PM, 1:30 – 5:40 PM
- Wednesday 9:00 AM – 12:30 PM, 1:30 – 5:40 PM
- Thursday 9:00 AM – 12:15 PM, 2:00 – 5:40 PM
- Friday 9:00 AM – 12:30 PM, 1:30 – 5:40 PM
- Saturday 8:45 AM – 12:45 PM
- Sunday Closed
Photos
Reviews
Is it a good business to leave a refund claim file behind by not giving information on the procedure to be followed or the documents to be provided, despite repeated requests?
I understand that the more time passes, the more money you earn ...
Turning a deaf ear to a customer's requests can only lead to one result: closing the account. What I will do quickly.
Is there an indicator of customer satisfaction in this agency?
No totally incompetent listening like its management. To avoid.
Member of the mutual credit for several years I depend on another Crédit Mutuel in Toulouse. Since a recent move, this agency is the closest to my new address and so sometimes I go there. The least we can say is that they are "nonchalant"! It started with the requirement to put the account number on the back of a check to deposit, while I always go to the counter with my credit card. Otherwise I quote "we risk making a mistake!" , it's reassuring ... Then, we had to add a vertical bar between the first 5 digits and the following to separate the agency code from the account number. Yes Yes..
And during my last visit, the two counter employees simply refused to give me proof of deposit for my checks: "It's impossible, we can't do it!". Whereas in all the other Crédit Mutuel branches where I happen to go have given me this document spontaneously.
In short, in this agency the procedures do not seem the same as elsewhere ...
To flee unless you like the conflict.
3 reminders in 1 month to be called for an immo project before the appointment, no one comes back to me. At the meeting I am told in 5 minutes that my project is too atypical and that it was useless to move ... the very reason why I asked for a prior call ... not serious agency, I advise against
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