Mercedes-Benz Davis Mongazons

I go inside the dealership to speak with a salesperson about a vehicle I like and wanted to buy. I'm told to wait outside, and for him to arrive before I finish an "email." After 15 minutes of waiting in the rain and 10 more minutes in my vehicle for shelter, no one came. Too bad for you, I was very well received elsewhere .... Disappointed, this was the first and last time!

I took my vehicle for recalls. The car was driving very well. We have not received any calls from the dealership for a problem with the car. The young woman who greeted us said there was just the particulate filter temperature sensor to change. On the highway, we notice that there is a loss of power. We therefore go immediately to Mercedes. We see this woman again who tells us they haven't touched the engine so she doesn't understand where the problem is. She tells us that she will take him to the workshop. We are made to wait outside for about twenty minutes to finally tell us that there must be a rodent that cut the wire and nibbled on the engine trim. Something that is totally wrong because I had opened the hood the day before at my home. We asked for a quote, oddly not even 2 min, she tells us that there is some for 400 €. How could she know knowing that she had told us there was no problem with that sensor. For in the end, the next day sent us a quote of 792 €. I strongly recommend that you do not go because I think they simply sabotaged our vehicle. The man from the workshop who says it's taken care of by insurance !!!

Excellent welcome, professionalism of the person who received me, he answered my questions without taking me down, behavior too often experienced in the establishments of the western brand of the IDF.

Subject: Car purchase The sales manager is seriously lacking in professionalism. We did not expect to encounter so many difficulties in this garage which advocates such a prestigious brand ... Aberrations that made us regret our purchase ... and take away the pleasure that it should have given us.

We purchased a vehicle on November 18, 2020 and have no complaints about this dealership To begin with, the salesperson "Marvin" was very professional and attentive. Then the delivery goes very well. This is the 2nd Mercedes that we buy the 1st in this dealership and we will not hesitate 1 second to come back if we have to buy one. Maintenance will also be done in the garage. If we have a small complaint, it's only that the vehicle comes from Spain (something that we knew) but that the booklet in the vehicle is not in French. But nowadays we are all found on the internet, the only problem might be the day of the resale. To have We recommend this dealer with your eyes closed.