Sedime

Admittedly, the store is full of choices, but their after-sales service is simply EXECRABLE !!! I ordered the tiles, paid a deposit, but I reversed my decision with the withdrawal period. The tiles being ordered, I paid the costs of returning the tiles, which is normal but on the other hand 8% of the total amount and not the deposit !! To get a refund, I gave my RIB but they did not use it and made their own move by sending me the check without even communicating to me. Of course the check never reached me. They say they sent but they have no proof since there is no registered mail therefore these scammers say they must oppose the check and want to charge me the opposition fees !!!! I remind you that according to the law it is the one who issues the check who must pay the fees and not the beneficiary !! I even contacted their banker who then confirmed it to me and yet that did not prevent them from doing so !!! I find it scandalous on their part !! Especially on the phone with an arrogant air "well call your lawyer". This kind of reflex is unacceptable, I have never seen such a deplorable commercial service in my life. It spits on their competitor Leroy merlin but at least it reimburses you in two days BUT SEDIME I had to wait 3 months !!!! I contacted the legal department, a formal notice will be made against this malicious company for the costs and for the delay in reimbursement which lasted more than 3 months !!! I will run on all social networks so that everyone is aware of their bad reputation !!! TO FLEE !!!!

A very welcoming store with advisors that effectively address the issues.

Very good shop with showroom, lots of choice, welcome and top advice I recommend +++++

Nice presentation in a nice Show Room. Good advice

Modern and very pleasant exhibition hall. Good professional advice