DPD France

Zero!!!!

An umpteenth opinion among all the others confirming the total lack of professionalism of DPD as well as more than lamentable and haughty customer service ... The icing on the cake: without recognizing their mistake, they find a way to refute the information they themselves send by email on the delivery and its status, to finally conclude that customer service is right and you, you're wrong, it's okay. of either! The must: the parcel tracking changes and tells you that the delivery could not be made today because of closure for a parcel in delivery since 07:30 !! Parcel shipped on 12/17 not delivered today (from France to France, I specify). You have been warned, to good understanding ...

If you've never seen a broken arm team delivering packages, then call on DPD. Delivery postponed 3 or 4 times for no reason and especially without going to the home, delivery man who leaves before you arrive even when you answered him on the intercom, notice of passage left in the letterbox while you are at home you, parcels thrown over the portal regardless of the weather, identity theft by signing for the customer, parcel left in a parcel relay without asking your opinion ... How can such a box still exist?

Incompetent company. We are given an appointment but the lazy driver does not have the courage to come so the appointment is postponed 3 times still without passing the truck. On the telephone platform, the incompetent who answers asks us to travel 70 km to pick up the package on site. The principle of delivery is precisely to limit travel time. As we always have problems with this delivery company between packages thrown over the fence, at best, or thrown over the fence of any house in the town (luckily the locals are nice and deliver the delivery to us. ), we will no longer order anything that goes through this incompetent box.

I have never seen such a bad delivery company, a lack of professionalism, liars .. good for nothing !!!! (to be polite) It's been 3 days that I wait for my package, that I am given time slots to the con and that nobody comes !!! 3 days that I am stuck at home waiting for them .... I advise against these vouchers to everyone !!!!!