Volkswagen Automotive Ravon

I had my 2-year polo repair done at the St Germain Laprade dealership where I bought this new vehicle (third new vehicle bought in this dealership) During the very courteous welcome, it was agreed with my interlocutor that I will be billed at a flat rate of € 279 which I accepted. But very unpleasant surprise when the vehicle was handed over: I had to pay 347 €, the brake fluid having been replaced without my consent and without justification. Clearly an abusive practice of this workshop which does no credit to the Ravon group

The unpleasant feeling of having been fooled when I generally trust builders' garages. Come for the maintenance and technical control of my car, the next day the battery breaks down while its verification is provided for in the maintenance plan. The garage offers me to change the battery for an exorbitant price and does not make any commercial gesture despite their mistake. (I checked with other Volkswagen garages, the check should have been done) Moreover, even if I understand that these are manufacturer parts, the brake pads that had to be changed were offered to me at a price twice as high as what is done in other garages. Finally, to get an appointment by phone, long wait and visit a call center not very well organized which serves both Audi and Volkswagen.

Good customer and yet no gift for the purchase of another car Seller looking only at his profit, thank you Goodbye, for a long time because I bought another brand

On the positive side, purchase of a Volkswagen vehicle in 2017, at the top. On the other hand, all that is maintenance of the vehicle, not only the prices are exorbitant, but in addition, one must pay to rent one of their vehicle the time of the repair for the few hours of the day. Suddenly the Ravon card and its so-called advantages are not felt. Fortunately, we have professionals in the trade in the family. For those who are not so lucky the prices are very high, for us, we have calculated it is simple to double. So from our point of view of purchasing top vehicles, for the rest, it does not follow. It is the same for all Ravons, whether in Haute Loire, as in Saint Étienne and Roanne, tested and it is the same as the same,

excellent support, top-notch welcome !!! nickel repair!