Crédit Mutuel

The director of the agency, Mr. Leyx, is a very unprofessional and execrable person. When I wanted to take out my mortgage with the agency, he couldn't bear for me to compete to try to get the best deal and allowed himself a sexist remark. He allowed me to lecture me like a schoolgirl on how I manage my loan searches, still let me open my account, transfer all my debits and my salary, then refused my request and closed. my account the next working day without any justification or call. The purchase of my apartment was almost compromised and I found myself in many difficulties through his fault, including having to make a second bank mobility in less than a month. I strongly recommend this agency, as well as the group as a whole who did not deign to react to this abuse of rude power.

I wanted to renegotiate my rate for my mortgage I answered I can give you a variable rate at 2.70 while today the rates are at the lowest I'm still 3.70 in 2019 I am very disappointed that the director have to take advantage of my situation that has changed in the meantime and I had a water damage at home I pay a super expensive insurance he said I was detached from insurance while I have to contact at the minimum is to accompany me

Always very welcome, very good advice, very good account monitoring! Never had a better bank branch!

very bad customer relationship, I never saw that !!! especially if it's about getting out of the money.

Excellent agency ideally located in the heart of the city. Very welcome and services. I am very satisfied