Crédit Mutuel

I was deeply disappointed or I’d probably say ‘shocked’ by the attitude of a bank counselor when opening an account at this agency. From the very beginning that was rather an interrogation than a simple meeting. After asking some questions, the counselor withdrew my passport and went away. After few (dozens?) minutes of waiting, I saw 4 policemen arrived blaming me of identity theft. You think this is a film? No, this is reality. Even after getting pardon of the head of the agency, I’m still having an unpleasant feeling from this DISGUSTFUL experience.

I passed my self-entrepreneur recipe, with no choice but to handle the money on a tiny tablet in the open lobby, at the mercy of passing comments. "You have it for a long time? »« That's a lot of tickets ... ». We would like a little more seriousness and confidentiality for this kind of operation. 48 hours later the money is still not credited

If you are looking for a bank where they know how to welcome you without smiling and advise you in an unpleasant way, yes, Crédit Mutuel is the bank to talk to ...

The employees of this agency change often and the reception is either very good or unpleasant. So you have to be lucky and fall well. So it's a little at the head of the client ... As in most major banks, we do not care about small customers!

The incompetence of agency director Jérôme Privat is equal to that of his predecessor: infinite. His commercial spirit is desperate, his arrogance to vomit. Run away !