Renault Massy - S.A.M

Good services .

Avoid buying a used vehicle at this dealership! The vehicle is poorly prepared and the checkpoints are not carried out correctly. They do not assume the cost of replacing the vehicle when it is broken down and still under warranty. Flee even if the price seems interesting !!!

NEVER AT YOUR HOME AGAIN, It is INADMISSIBLE what is happening in this garage, with the seller Charles in particular !! When I introduce myself, the seller barely says hello and leaves me delivered to myself for 40 long minutes during which he is with potential clients I imagine, while we had an appointment. IT IS UNACCEPTABLE !!!! I therefore find myself alone in front of the vehicle for which I traveled, and what is my surprise to discover that the mileage displayed on the dashboard is 20,000 km higher than that indicated on the advertisement. Yes, I did say twenty thousand kilometers more than on the advertisement. Once again, this is INADMISSIBLE, on the verge of fraud. When the famous Charles, with whom I had an appointment as a reminder, finally deigns to come back, I sense from his attitude that he does not want to take care of me (deceptively relaxed attitude, contemptuous limit with his vaporette firmly gripped in my hands while actively waiting to smoke), I told him about the big difference in mileage. His only response is to tell me that "it was a mistake by the secretariat to type the announcement", when he had confirmed the number written on the announcement during our telephone conversation before I moved. The announcement is about thirty days old, I find it hard to believe that this is an error that no one has raised and that they have not had time in more than 30 days to modify. Once again, we are on the verge of fraud. With that, the famous Charles tells me that he calls me back Monday (I can't believe it for a second) and leaves without saying goodbye. In the end, I spent 45 to 50 minutes at the dealership and I barely exchanged 3 sentences with the seller who gave me an appointment. I believe that I was not received because all of this happened outside on the gravel in front of the vehicle. No sense of hospitality, no respect for the customer. While I originally came to buy a car, not a baguette. Once again, INADMISSIBLE !!

I entered the exhibition hall to see the Initial Capture ... I passed by 3 sales positions, admittedly already occupied, but none bothered to say a "hello sir, welcome". Amazing attitude

Excellent reception and very good support for the revision of my Space.