Dacia Massy

Make an appointment at 10 a week before. Be present on time. They forget us. We wait 1 hour. An expeditious seller who does not have the time and offers us something and we feel the tear ... a disappointment of the big bad guys that people are courteous.

Disastrous after-sales service. Waiting an hour to bring your car despite making an appointment - ditto for the recovery. (It has nothing to do with the COVID crisis, because the experience was already the same before.) Instead of laying off thousands of people - they'd do well to expand their after-sales team. We get bludgeoned with prizes for dismal service.

I'm calling for an appointment to buy a new Dacia Duster. The seller completely "I don't care" does not want to give me an appointment he tells me "you have not passed and we will see if there are people". I ask him if a test is possible before purchase which seems logical to me, he replies "Uh a test I think not to be abused ..." It is however indicated on the site that this is possible ... A welcome more that frosty I would even say very rude and not commercial at all ... Obviously I called the Renault Dacia des Ulis just after which gave me an appointment for Saturday being very cordial.

Very nice and competent staff.

I bought my Duster Massy, ​​the team is nice BUT especially do not need a spare part. In this part (sale of spare parts) you are badly received, the personal calls are more important than the customers. My salesman was making his head, he did not exchange three words, no answer to my questions. This fifty-year-old man seems embittered and should leave his place to others who want to work! I left with my room and no answer to my questions. Thank you PP.