EUREKA MY HOUSE

Looking for something, Eureka has it ... and offers it with a smile

Shop very PRO, I have always been well received. The manager is friendly and helpful, she takes to heart to satisfy his customers, and takes all the necessary time, whether to pick up a package or to buy a product store.

Very disappointed with this relay parcel.j received a suitcase at home, I had until January 19, to come to recover it. Working abroad I have not been able to pick her up before. Yesterday, January 15th, I call because I receive an email as my package was reexpedié !! Indeed, the saleswoman judging that my package was taking up too much space! And that the cardboard was said to be damaged, she took the initiative to send it back before the deadline! No, but I DREAM !!! Stop making relay packages seriously !! Normally I still had 5 days to get it back !! In short I am very angry, I have received no excuse from them, something I'm not surprised because their smile is optional at home! I do not recommend Eureka house for relay package. My response to your return; I do not see how there can be several tags of forwarding since my suitcase is part of private sale on the 7th arrival on the 10th at home !!! Unfortunately I was working and I was stranded abroad from 7 to 13. You are closed on Monday is the 14th and Tuesday 15th you reexpedié !! That's 5 days! My package will have embarrassed you from Thursday to Saturday, because Sunday and Monday are closed, as it is indicated on the internet. But if the packages bother you, why do relay packages ??? And why not have respected the deadline that is requested ?? And normal to be angry because it is a lack of professionalism. And I'm talking to you about the smile, because it's my daughter one day going to your shop who came back shocked because you spoke to her badly. In short, I expressed my disappointment, and will not make you work anymore. Cordially.