DPD France

If I could give this company 0 stars, I would. I truly do not understand how they are still in business, or why ANY company would use them as their shipping provider. Over the past 2 years, I ordered things from 3 separate companies, totally different items, that decided to use dpd to ship. I have never actually received any of the items I’ve purchased.

excellent service client +++++++++++

Very disappointed the driver did not even come to ring the bell and made believe that we were not there! Fortunately on the phone I dealt with someone very professional who took into account my complaint. And the next morning I had my package. Thank you very much for that.

An agency to be avoided absolutely if you order something on the internet .. it is better to pay more for the delivery costs or to choose a relay .. we have been waiting for our package for 3 days .. we are receiving emails that we must stay at home between 9h_19h .. the days and the hours pass always no parcel .. we call customer service we land in another world with a person who can only read his script and apologize without giving any information !!! in short DPD if you are not able to manage give your keys to other professionals and a large global distributor that's all !!! In the end, after 3 days of waiting I moved it myself to the agency to look for my package !!! shame !!!

I note my delivery today. Speed ​​and efficiency. Friendly delivery man. Hoping to relive the same experience.