RAPIDO

The best motorhomes you can buy, and the staff are all lovely.

Great visit and factory tour with Anthony in November 2017. A really interesting insight into motorhome construction. Our current model is a 9090df and we have ordered a new one, our third Rapido, for delivery in June 2018 - a 7096f.

I sincerely thank Mr Daniel Renault Customer relations department in Rapido Mayenne who by return of email to our Valence Caravane dealership deigned to refuse to take charge of our lino shell of our Rapido 8096Df motorhome as well as the cover of our mattress which had a thread pulled with a small hole which in the end will become large, indeed the impacts are due to use and therefore do not come within the scope of the warranty he said, so I contacted this Mr who told me maintain your decision and even pretend that the linoleum could be flaking because of stones under the shoes and as long as you are there the cover is perforated by dint of sleeping on it, pathetic as an answer proving that the material is really not of good quality especially as the camper van is from January 2019 and the complaints date from March 2020, anyway this Mr has shown his professionalism and especially his incompetence see more, but I can not say more, we bringing to us direct to another brand of motorhome for the change of this one, then keep up the momentum to ship customers as you do and they will go and serve elsewhere

My nearest dealer, Highbridge Caravan Center, not even being able to provide me with a price list and since there is no email address on the Rapido.fr site, I am forced to contact you here. With the new Fiat Ducato which have an intelligent alternator which no longer charges the home batteries, a DC / DC booster is needed to recharge them while driving. This essential element is not indicated in any equipment sheet of the Dreamer range. All reputable brands have this booster as standard equipment. Is the Rapido Group not really installing this vital device for the proper recharging of cell batteries?

Rapido is not the recommended brand for cc purchase Purchase cc in April 2019 only trouble from the start Hand delivered converter and TV to put in new cc and well they lost them at the concession of la baz oee We happened to have made 7 back and forth trips for various problems and especially for cracked mastic shower with the answer we stalled the shower when it was not done And 7 times for the TV in the Bedroom which had been mounted upside down It remains to do lantern to the drop-down bed that does not hold Jaundice toilet And fridge door that cracked for the second time We come to the end of the guarantee how it will happen because it takes months to have the change We have asked for a commercial gesture but nothing has been done so we ask for a one year warranty extension We have made contact to consider legal proceedings given that we have not been satisfied with either Rapido or the concession la bazoge Can you change concession I hope to have news of the knowledge quickly