IdGroupe - Cheminées & Poêles - Piscines & Spas - Jøtul / Richard Le Droff

No after-sales service for fireplaces that were not purchased from him even if it is a brand he offers. The interlocutors are very rude. I do not recommend this company.

I have to put a star because 0 is not possible. I order a window from them, the next day the window breaks. From 350 € the invoice goes to 451 € supposedly the price of the cut, except that this was not agreed upon when ordering. Pitiful service. Professional, if you can call it that, run away !!

I had to do at the after-sales service of the Morigny-Champigny store last month for a border cutter which broke down quickly. The staff were helpful and quickly found a solution. Thank you for your professionalism and your know-how, you are very accommodating.

From the reception at the end of the work nothing to say, except that I found in this company, availability, advice and above all a result beyond my expectations. Thank you to all your team. I will not miss an opportunity to recommend you. PS: if I had the opportunity I would put you one more star me 👍👍

Quick service staff nice serious and found a solution to not make you spend a lot of money recommended ++++