H&M

Lovely place to shop

We bring back clothes to change the size, there is not the desired size. The saleswoman says to her colleague who takes care of us: "there, you do not reimburse". I tell him we have nothing to take. And she tells me in a bitter tone that I have 5 years to use the credit. It’s just non-commercial, not about to set foot there again.

I am very disappointed with the reception given to customers in this store. For a simple return of product, I waited for a cashier to finally come, then the cashier was frankly not pleasant. First and last time I will visit this store. What a lack of customer confidence and understanding. No wonder we go to buy more and more on the internet, when you see how we are received! You need to review your emergency reimbursement system.

Always great items, at low prices and in all sizes. Good reception and salespeople attentive and available.

In this period of health and economic crisis, the least of things is to be merchant and welcoming, which was not at all the case of the security guard at the entrance of the store, and the saleswoman who took care of me. Is it complicated to say hello, goodbye and thank you? Or even to respond to our polite formulas? Very disappointing with their shares.