VOLKSWAGEN LYON SUD - Groupe Central Autos

Very helpful staff- I was visiting France and a light came up. They didn’t have an appointment but did enough to make me feel safe and comfortable on the road. Great service ( and the staff also spoke in English)

2:30 p.m. FRIDAY SEPTEMBER 11 IMPOSSIBILITY TO REACH THE SPARE PARTS DEPARTMENT

My 30,000 km review went very well, especially since it was decided at the last moment on my part, following an unforeseen car trip. Good responsiveness from VW.

Came for a simple squeeze of the tires of my Tiguan. I was very well received by the express service receptionist. The mechanic graciously made me the levels of my vehicle. For having made several Volkswagens, I finally found a team that knows the meaning of "service".

Make an appointment for a technical check 2 weeks before. On the big day they don't take me because that saying the offer available on their site does not concern them and that I had to be called to confirm an appointment knowing that the day before the appointment day I did. had the confirmation by sms. I would not recommend this Volkswagen either, but better go there and be sure. Especially since their garage is always available on the app even though they are not supposed to be in the offer.