ETS VAN DE MAELE SAS RAMBOUILLET - Citroën

Insurance scam! Explanation from my parents: C3 - Car on a long-term contract, my parents took out insurance for the revision of 60 euros per month, excluding each time my parents do the revisions they have to pay (last time around 280 ). Explanation: the km of the contract are exceeded, what is the relationship with an oil change? What about a change of filters in a review? So in 2 years we have paid more than 1400 euros in insurance and each time we have to pay everything when we come to review it. Bad insurance advice you really feel like you are being ripped off. On the other hand, great Mechanic!

Very good garage, the reception is always smiling and always listening. At the slightest problem they remain available I highly recommend!

The note speaks for itself. Congratulations to the whole team. We bought a used vehicle for our daughter From the first exchanges through the commercial aspect to the handling EVERYTHING was perfect Also very touched by the gesture of small gifts, pretty goodies that warm the heart. Special mention to Alexi.

What a desappointment! I have been a customer with them for many years, bought and then took cars in LOA including some of my family. Life meant that I changed jobs and no longer needed a car to get around, the cost of the car was becoming too high compared to the usefulness I had of it, so I decided at the end of my LOA contract not to take back a leased car. What they made me pay well, the slight signs of wear and tear of life in the Paris region (mostly door knocking) had to disappear and therefore the paint of the car had to be completely redone, i.e. an estimate estimated at 1300 euros !!! Fortunately, I was able to find another approved garage that was able to do the same repairs requested for 800 euros. Until then I had never had this problem, but the one related to the sales manager reminded me that they were "traders" and that I would not have had all these costs if I had. took a car home. Without counting the fiasco of the day of the recovery of the car, no paper was ready, I had to wait 45 minutes before being able to leave with a bad certificate of recovery which was not in my name ...

I think that the new vehicle commercial policy should be reviewed. Wanting to sell us a vehicle in stock is not recommended. Leave the choice of model to the customer. Evoke the marketing of the new model that at the end of the meeting leaves us ..... doubtful. The vehicle desired during our appointment could not be tried .... and finally ..... We had to make a decision quickly because the couple from the previous appointment had also been advised on the same vehicle in stock. Too bad because the vehicle interested us.