SLS Move Relocation

Steer clear of this company!!! We used them to move from Berne in Switzerland to Brisbane, Australia. I will keep it short. In the beginning, everything worked well, we received a nice looking proposal, the price was great, so we signed an agreement with them. That's when they dropped the ball. The guys to pick up our goods arrived, more or less unplanned, by the time they left, it was almost impossible to get a hold of anyone in this company. The trouble began in August 2019. We had no timeline for the shipping, nobody replied to emails or returned calls. We had a verbal agreement for a delivery no later than Christmas 2019, and nothing happened. I constantly tried to call, wrote emails, threatened them with police and lawyer as I was assuming our goods got stolen/lost. After months of fighting, our stuff finally arrived in Brisbane. That was July 2020, 7 months late. And we ended up with stuff missing, our Kitchen Aid (1,000$) and a few other things never showed up. We wanted to make use of the insurance we paid for, but again, nobody at SLS replies. They haven't even provided us with the insurance certificate. I am in the process of suing this company, I have reported them for theft and fraud (missing insurance policy) and will not let go of them until they paid for the damage they have caused. So, to sum it all up, be careful with the moving company you chose and put every detail in writing. SLS is probably the worst and most unprofessional company I ever had to deal with and from my point of view, a company like them should not even survive, for the sake of potential future customers and the pain they have to go through with them.

Do not make the same mistake we did by hiring their services. Very bad mover company, impossible to trust and above all with financial issues. Choose another company, they are plenty of great professionals around !

My experience with SLS Move Relocation has been outstanding. I reached out to its services four days ahead of my relocation to Belgium and was surprised by its upbeat response. Unlike its competitors, SLS was not put off by the tight deadline and had the most competitive rates. I was also impressed by the professionalism of the removal team. They were courteous, highly organised and quick. I highly recommend this company!

they underestimated the volume by 35%, ignored some important customs paperwork & not very helpful solving issues

I really do not recommend this company, no professionalism, lack of punctuality, zero security (employees work in tap) and no respect for these customers. An adventure that turned into a nightmare, despite the boxes arriving safely, this is not the company with which I would trust a second time. To flee absolutely!