TRANSPORTS SUBRA PAMIERS

I give delivery instructions via the link, I request a call because my doorbell does not work and I receive a calling card ... the next day I call to ask them to call me and there I am attacked by the gentleman on the phone saying "I don't know, I won't disturb the delivery people, etc etc ... and hung up on me! So I called back and I ran into the same person with the same aggressiveness. My request which was just to respect the delivery conditions or in this case they did not leave the choice to the customers! It's shameful to be talked about like that on the pretext that he doesn't want to watch and call the delivery man so as not to disturb him! You should replace the receptionist There are ways to address customers without attacking them! When we take a reception position we have an outfit and posture to maintain, if only for the image of the company for which we work.

You phone the day before to confirm your presence, and do not deliver! incompetence.... You call for information on the package! they don't respond! incompetence.... The next day, come by and do not deliver because you are there, waiting !! incompetence..... Do not deliver to you because cannot find the address! the drivers do have a phone !? incompetence.....

What a lack of skills ... unable to deliver their packages on time. Driver who gives as an excuse the absence of the person or a closed store or too many packages to deliver. And when you go to collect your packages on the spot, we take you from above of course. Too bad there is no competitive edge for a carrier like this.

With Subra it's not complicated, if you live in a residence where the driver doesn't waste time delivering the package to you, perfect! On the other hand, if you have the misfortune of living on one floor, it's screwed up. They are not going to waste time. Code 114. Parcel returned to the warehouse and with a little luck you will have the parcel a week later.

I think my opinion is unnecessary because you do not know the word professionalism. Liar driver, who claims to have passed (individual house) and to leave a transit advice note, when we are at home and in any case there is no notice! This driver is a disgrace, and your customer service the same. You could have told us that you are too lazy to come, we could have done it! Check your drivers with GPS systems. If you are looking for quality ... What a disappointment !!!