Home United Kingdom England NatWest

NatWest

45 Park St, Camberley GU15 3PA, UK

+44 345 788 8444

Map

Detailed Information

Place Types Atm
Address 45 Park St, Camberley GU15 3PA, UK
Coordinate 51.3371785,-0.7472297
Website http://www.natwest.com/
Rating 3.3
Compound Code 87P3+V4 Camberley, UK

Openning hours

Monday 10:00 AM – 3:00 PM
Tuesday 10:00 AM – 3:00 PM
Wednesday 10:00 AM – 3:00 PM
Thursday 10:00 AM – 3:00 PM
Friday 10:00 AM – 3:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Djordje Vuckovic (11/13/2020)

I received a letter supposably from NatWest urging me to go to website that is NOT NatWest! And “upload identification documents and company documents to verify my identity”!? If not done in the next 3 days “access to my account will be affected”?! Reported this to the Branch, “they do not deal with this”, but given me business number. Tried many times from 3 separate lines and - This number was “out of service”. Went second time to the Branch – all under lockdown, and they just said sorry it was a wrong number. Called Business line, lengthy security questions, they said it is probably fraud and transferred me to fraud team. Again, lengthy security questions, Fraud team said after long conversation it was not a fraud and business team should just have checked records to see it was not, transferred me back. Again! security questions (3rd time in the same conversation!) This lime at the end I was asked my name, spelled it, was then asked can I have your name?!, spelled it again, the person red it back to me, the third time asked what is your name ?!?! I hang up. The conversation has taken 47 minutes and got me nowhere. Overall: a week lost, 2 visits to Branch during lockdown, 45 minutes on the phone. Still not sure whom I was speaking to first time. I emptied Bank account to protect my company assets and moved money somewhere else.

James Clark (06/04/2019)

Always no staff and it never gets any better. Appalling.

Hannah Coles (05/02/2019)

Long waits with 1 person at a kiosk while the other members of staff stand and have a chat with each other while customers wait! Not great customer service