Map
Detailed Information
- Place Types Atm
- Address 15-17 King St, London EC2V 8EA, UK
- Coordinate 51.5147834,-0.0920688
- Website http://www.sbiuk.com/
- Rating 2.7
- Compound Code GW75+W5 London, UK
Openning hours
- Monday 10:00 AM – 2:00 PM
- Tuesday 10:00 AM – 2:00 PM
- Wednesday 10:00 AM – 2:00 PM
- Thursday 10:00 AM – 2:00 PM
- Friday 10:00 AM – 2:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Make you run to the bank for every issue as nobody in the branch will ever pick the phone and always transfer the call to customer care. Customer care centre don't have any idea about half of the problems. To summarise the banking with SBI UK ... AVOID.
Can't we give 0 stars or negative stars? why we have to give at least 1 star?
Worst Internet Banking Experience. Transaction Password locked twice. Can not be reset immediately. 24 hours wait. Even after doing it write on the first time, while customer service on the phone , and new transaction password set, BLOCKED new transaction password again. Having to wait yet another DAY ?
Absolutely RUBBISH in everything what they do from Sales, Customer service, Credit handling and procedural issues... very medieval age attitude towards customer service, no care in the world... Expensive interest on mortgage products and NO rational reason whatsoever to do business with SBIUK. Even their complaints handling is SHAMEFUL.
HORRIBLE experience.... you don't want to go through this!!
Visited this SBI UK branch during my recent London visit. Staff is very helpful and tourist friendly. Helped me get change of my 50 GBP currency notes.. even though I don't have account here, the staff helped me with lot of information and getting lower denomination currency notes. Especially thankful to Mr. Kulkarni who works in this branch. Located in Central London near Bank Station just opposite to Guildhall Art Gallery.
Very inefficient. Their high priority tickets take more than a week to resolve. Don't know how they set the priorities to the tickets. If you do not call up the second time and ask them to escalate, the ticket wouldn't have been looked upon. Horrible, the high street banks in this case pays off compensation to reach customer satisfaction and max it takes 2 days to resolve such issues.
Customer Service may assist the customers but customer service itself does not have a lot of accesses to support the concerned party. Tech support has very limited technical knowledge. Dissappointed.
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