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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
Reviews
Thomas (11/18/2020)
Avoid this bank like the plague...anything above a 1 star review is fake. Slowest response time to Admin I have ever experienced. Customer service terrible with call operators pretending they can't hear you and hanging up. Not able to complete even basic tasks within a sensible time frame e.g over two weeks to confirm a letter signatory received (still waiting).
Chelcie Teasdale (09/16/2020)
If it was possible I would rate with 0 stars! Absolutely disgraceful service. We have had to ring multiple times a day for 3 weeks to get our formal mortgage sent to our solicitors. Which we still have not had sent! Each time we are told it will be sent within 24 hours, which never arises, we then call again to be told we are back in the queue for our query to be answered within 24 hours which again is never fulfilled. The service is run by complete amateurs who are clueless, unhelpful and continue to lie about what they are actually doing. DO NOT USE THIS BANK!
Savina Venkova (09/04/2020)
Applied for a mortgage with my partner and got rejected because I haven't been on the electoral roll AT THE SAME address in two years. We fulfilled all requirements, good credit, etc and this sounds like an excuse for rejection as they can't handle extra demand. Really disappointing and will not be considering banking products from this bank in the future.
Steve Mark (01/21/2019)
Bunch of amateurs. Their credit card authorisation department is only open from 9-1700! They really do not know how to deliver modern banking. Avoid!
Neil Bowden (07/30/2015)
Their cash machines are useless they don't give you the cash but they take it off your balance and not helpfull at all when you ring them useless bank and people
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