Map
Detailed Information
- Place Types Atm
- Address 49 Bishopsgate, Cornhill, London EC2N 3AS, UK
- Coordinate 51.5152174,-0.0829222
- Website https://personal.rbs.co.uk/personal.html?extcam=R_REF_GMAP_HOME
- Rating 2.4
- Compound Code GW88+3R London, UK
Openning hours
- Monday 8:30 AM – 5:30 PM
- Tuesday 8:30 AM – 5:30 PM
- Wednesday 10:00 AM – 5:30 PM
- Thursday 8:30 AM – 5:30 PM
- Friday 8:30 AM – 5:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Service in unbelievably terrible, avoid using this branch, I am waiting more than 2 hours waiting just for asking a question because the staff are just killing their time by chatter with themselves. Unbelievable deserve to be closed down or change this terrible service.
Useless as usual in london. I chose RBS years ago being happy for the following years. Since 5 years that I deal with branch in london I am now thinking of closing my account. They are impossible on the phone, make mistakes after mistakes, have no more advantages than other banks. Last little story was 2 weeks ago I had to cancel my card, they ordered it to Bishopsgate which isn't a branch for private, so I had to go to this one to redirect the order, the lady said she did, I didn't receive any info regarding the date of arrival, 14 days later I call then, they do not know anything and cant help you, so i decide to pass by the next day and ask the guy on the phone if the brand is open tomorrow, he replies till 5.30. I manage to finish at 5 to discover that my card has not arrived, and the guy says the cash are close so no cash. Thx everyone, my card is still not there, I have my flight at 4am and no cash to go with. Once again, you just cant help really and are not convenient at all.
Pathetic bank. Their call centre staff are astonishingly rude and just hang up on you for pathetic reasons like "your voice was raised"...so? Did I swear? Are you British this soft seriously?
They did this twice, the second time they literally picked up the phone, heard it was me, and hung up. OK, tomorrow I will withdraw all my money and take it to Barclays.
They are clearly going bankrupt, what with the debit card looking cheaper than ever (raised letters gone), protection reduced from 75 to 65k (are you planning something like Cyprus?) and savings rates reduced from 0.5% to 0.000025%. Plus branch closures. GET UR MONEY OUT NOW, BEFORE THE BANK RUNS BEGIN SOON!
One star is too many.
Every time I try to make a transfer of my money out of my bank account RBS make it the most arduous process imagineable. When it doesn't go through, I notice a couple of days later (RBS never notify you) and after being passed from person to person eventually am put through to the fraud team. They then ask me to go into the branch. In the branch they verify my ID, address etc. etc. Then my transaction still doesn't go through. I then ring again. Fraud tell me to go into branch again etc. etc.
Most UK banks are rubbish, but RBS is an extremity! If you want to transfer more than £50 then this is not the bank for you as they will make your life a misery constantly having to ring their arrogant and smug jobsworth fraud team and then repeatedly and constantly taking in your proof documents to their branches.
Their staff are cold and rude towards you, but you have to do everything they want otherwise you can't access your own money!!
Must be the slowest bank in London for service. Absolutely dire!
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