Map
Detailed Information
- Place Types Doctor
- Address Dynevor St, Merthyr Tydfil CF48 1YE, UK
- Coordinate 51.746276,-3.383939
- Website http://www.pontcaemedicalpractice.wales.nhs.uk/
- Rating 2.7
- Compound Code PJW8+GC Merthyr Tydfil, UK
Openning hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Reviews
Worst surgery all round Ive ever had in my 64yrs. Receptionists are rude, very hard to get to see a doctor and make appointments, if you have two medical issues they’ll only deal with one and you have to make another appointment for the other.
Geared up for people who don’t work, if you work your at the end of the queue.
It has just taken me 64 calls to get through
Been trying for over an hour to get thou for results and still no closer I know it's busy but surely shouldn't be waiting over an hour in a que with one person in front
I have had a few practices over the years and must say so far this one has been the best. Keep up the good work.
Excellent service this morning got an appointmentand only rung 3 times keep up you excellent work
telephoned @ 10.40 phone answered straight away, told appointments from 11.00a.m., said I will sit here watching the clock until 11.00a.m. rang @ 11.01a.m. engaged same for the next 55 minutes. told one story regarding blood test results time it takes then told to book appointment for couple of days time, but ring to see if test results back, if not have to change Doctors appointment.
also informed the test may take 3-4 days but ring anyway! wonder if I will get through in decent time,.
Once seeing the Doctor etc no problem but the reception area needs a difinative structure of correctness in appointments etc, initial response could of dealt with appointment there and then as obviously they were just sat there to answer in quick succession?
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