Home United Kingdom Wales Golden Palace

Golden Palace

Main Rd, Church Village, Pontypridd CF38 1RL, UK

+44 1443 209863

Map

Detailed Information

Place Types Meal delivery
Address Main Rd, Church Village, Pontypridd CF38 1RL, UK
Coordinate 51.5641185,-3.3198646
Website http://alleatapp.com/menu-golden-palace
Rating 2.9
Compound Code HM7J+J3 Pontypridd, UK

Openning hours

Monday 4:30 – 11:00 PM
Tuesday 4:30 – 11:00 PM
Wednesday 4:30 – 11:00 PM
Thursday 4:30 – 11:00 PM
Friday 4:30 – 11:00 PM
Saturday 4:30 – 11:00 PM
Sunday 4:30 – 11:00 PM

Photos

Reviews

Em (09/12/2020)

AWFUL AWFUL AWFUL. My partner and I ordered a Chinese to arrive for 6.30pm as that is when I was getting home from work. It arrived at 5.55pm... cold by the time I got home!! The pancakes for the duck were split as they were underneath and everything else was completely average and underwhelming. We contacted Just Eat who were as helpful as they could be but to get any further we were to contact the restaurant which took 2.5 hours. When we got hold of them they were extremely rude in talking Chinese between each sentence and laughing at this complaint. They said "£30 is nothing what are you complaining about? Just come and dine with us again"... For people that have lost their jobs through COVID £30 is a lot of a money!!!!! I wouldn't dine with them again even if they paid me. DONT OFFER TIME SLOTS IF YOU CANNOT STICK TO THEM.

Paula-Elizabeth Pooler (06/18/2020)

New customer Received a Polite & courteous service Delivery was just over an hour Advised delivery Would take a little longer because we lived further out.. Able to pay by card on delivery. Food was lovely and warm, thoroughly enjoyed our meal 👍🏻 Will definitely be ordering again in the future 😃

Mrs A Weeks (10/23/2020)

From order to delivery, it took two hours. I phoned several times but the person who answered didn’t really care. He said they were busy and it was “one of those things”. I tried to cancel but he wouldn’t refund me as it was “on its way”. I looked on their Facebook site and the prices there are very different to what I paid via Just Eat. The food was cold and bland and my son found dog hair in his prawn crackers 🤮

Abigail Phillips (09/19/2020)

We ordered on Just Eat at 18:00 and after calling 4/5 times and being spoken too extremely rudely by the owner our food arrived cold at 20:30. No money back, no apology, no refund. Absolutely disgusted

Peter West (09/12/2020)

Terrible. Just terrible. We ordered for 6:30PM, it turned up at 6:00PM whereby all the food went cold as my partner didn't get home until 6:30PM. Along with that the duck pancakes were crushed under the duck itself splitting most of the in the middle. Although the food went cold from waiting until 6:30 it actually turned up room temperature. I tried to call the restaurant but was met with an answer phone. After possibly the 5th try we got through, only to receive abuse off the call handler and the chef speaking via that person saying we must be wrong and they won't do anything about it (I took a photo of the pancakes when they arrived at 6:01). Would never order again, avoid at all costs. Bad food, bad staff, bad everything. AVOID!

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