Map
Detailed Information
- Place Types Doctor
- Address 69 Vale St, Denbigh LL16 3AY, UK
- Coordinate 53.1855253,-3.4151543
- Website https://beechhouse.gpsurgery.net/
- Rating 4.4
- Compound Code 5HPM+6W Denbigh, UK
Openning hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Reviews
This has been mine and my husbands doctors surgery for 21 years and we have always been treated well. All the doctors and nurses we have ever seen have been caring professionals, the receptionists are polite and efficient as are the dispensary team.
We have never had a bad experience in all those years so that speaks volumes.
Great surgery and great, professional service. Whenever I have needed an appointment I have been able to get one on the day. Reception staff always very professional and extremely helpful. Can't fault the service!
Nothing but problem after problem with this surgery, everything is difficult and hard work, even something that should be easy, like asking for a repeat prescription!
The times are limited and when the lines are open nobody answers, the reception and dispensary staff are rude, unprofessional and have the worst attitude and customer service skills I have ever had the misfortune to experience, they constantly hang up, transfer you when you have asked not to be, laugh with their colleagues whilst on the phone, lie, will not give you their names when asked and worst of all deny you your right to speak to the practice manager (Angela and Sarah)!
This surgery has now left me no choice but to contact the health board, and if the same standards continue after my complaint then I will be moving myself and family to a professional practice
Dr Edwards and Andy Jones were amazing and I feel have saved my husband's life. The staff there are so caring and helpful. Thank you
Having been made to move from a Ruthin doctors who I thought gave a reasonable service I cannot praise beech house enough. Have been able to see a doctor the same day and book for a few days time at a time that suited me rather than them. I have complicated prescriptions and the pharmacy staff took the time to understand what I needed and went out of their way to make sure they got it right, even phoning me the next day just to check everything was ok. A very positive move for our family!!
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