Map
Detailed Information
- Place Types Doctor
- Address 4 High St, Chepstow NP16 5LH, UK
- Coordinate 51.6409947,-2.6760895
- Website https://www.specsavers.co.uk/stores/chepstow?utm_source=gmb&utm
- Rating 4.1
- Compound Code J8RF+9H Chepstow, UK
Openning hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 5:30 PM
- Saturday 9:00 AM – 5:30 PM
- Sunday Closed
Photos
Reviews
My glasses had snapped in half at the bridge of the nose (this is the fourth pair of glasses I have purchased from Specsavers to break) so I went to the Chepstow store to seek advice. I was told that the most they could do for me was to take £10 off the cost of a new pair of glasses, even though I had paid in excess of £100 just 9 months ago for the existing pair of glasses and the thinning of the lenses etc. Because I was desperate for a new pair, fast, I went to The Optical People, another optician just down the road in Chepstow. The staff here were considerably more helpful, offering to remove my existing lenses from the broken frame and use them in an alternative frame, saving me a huge amount of money. While I appreciate that it is a very busy store, I am highly unimpressed with Specsavers as I feel they have simply sought to charge me as much money as possible rather than accommodating and rectifying a problem caused in the first place by their poor quality product.
Quick, efficient and got advice on a specific problem for my son that I haven't been able to get anywhere else.
The staff are really friendly .very helpful and attentive..
Very friendly and helpful
Excellent service and good range of products
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