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Openning hours
  • Monday 9:00 AM – 5:30 PM
  • Tuesday 9:00 AM – 5:30 PM
  • Wednesday 9:00 AM – 5:30 PM
  • Thursday 9:00 AM – 5:30 PM
  • Friday 9:00 AM – 5:30 PM
  • Saturday 9:00 AM – 5:30 PM
  • Sunday Closed
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Specsavers Opticians Chepstow
Specsavers Opticians Chepstow
Specsavers Opticians Chepstow
Specsavers Opticians Chepstow
Reviews
Anna Morgan (10/25/2020)
My glasses had snapped in half at the bridge of the nose (this is the fourth pair of glasses I have purchased from Specsavers to break) so I went to the Chepstow store to seek advice. I was told that the most they could do for me was to take £10 off the cost of a new pair of glasses, even though I had paid in excess of £100 just 9 months ago for the existing pair of glasses and the thinning of the lenses etc. Because I was desperate for a new pair, fast, I went to The Optical People, another optician just down the road in Chepstow. The staff here were considerably more helpful, offering to remove my existing lenses from the broken frame and use them in an alternative frame, saving me a huge amount of money. While I appreciate that it is a very busy store, I am highly unimpressed with Specsavers as I feel they have simply sought to charge me as much money as possible rather than accommodating and rectifying a problem caused in the first place by their poor quality product.
Fi Seal (10/26/2020)
Quick, efficient and got advice on a specific problem for my son that I haven't been able to get anywhere else.
Alison Loock (01/20/2020)
The staff are really friendly .very helpful and attentive..
Paul Cripps (08/22/2020)
Very friendly and helpful
Debra Pitchford: Development Coach &Trainer (03/12/2020)
Excellent service and good range of products
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