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Yellow Practice

Walton Health Centre, Rodney Rd, Walton-on-Thames KT12 3LB, UK

+44 1932 506020

Map

Detailed Information

Place Types Doctor
Address Walton Health Centre, Rodney Rd, Walton-on-Thames KT12 3LB, UK
Coordinate 51.3808207,-0.4061052
Website https://www.yellowpracticewalton.nhs.uk/
Rating 2.1
Compound Code 9HJV+8H Walton-on-Thames, UK

Openning hours

Monday 8:30 AM – 6:30 PM
Tuesday 8:30 AM – 6:30 PM
Wednesday 8:30 AM – 6:30 PM
Thursday 8:30 AM – 6:30 PM
Friday 8:00 AM – 6:30 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Terry Duhig (12/02/2020)

Excellent service from a fantastic team all reception staff are very helpful and friendly. Dr Khan is an excellent GP who will phone you if your test results show any indication of concern. Today's visit was for a blood test and which was carried out as I would expect. Yellow Practice also has a Patient Participation Group which is not for airing complaints but if a patient sees something that could be done better in order to improve the service for patients and staff it is a way for the suggestions to go through and be discussed.

Susana Marques (11/12/2020)

Very unhelpful receptionist, surprisingly she's been there for donkey years but her manners are just unbelievable. She's extremely rude, unhelpful and of course she won't even give you her name which is illegal. They treat patients as if they don't need them. I understand its NHS but at the end of the day we all contribute for it. A little kindness would change the service. People don't call the practice because they are bored and have nothing else to do, they call because they need them so they should show some respect!

duncan lowe (08/26/2020)

Very helpful reception and, surprisingly, I got through to them right away by phone. Call back system on the website is useful to make appointments and the Doctor will call you back directly. The Doctor is quite blunt and to the point but you have to remember that these people are excessively overworked and the service is FREE after all.

Dean Impett (11/20/2020)

Here is the positive - once you get an apointment (in person) everything goes as it should you see the doctors and get on with the process Here is the rest of the review - I CAN NEVER GET AN APPOINTMENT, doesn't matter if it's in person on phone or whatever else they have set up, they say ring at 830 on the day so I ring dead on half past and then dont even get a ring before the call is cut off I ring every second for 20 minutes and finally get told there are X amount of calls Infront of me THEN when I finally get through to them they don't have appointments. I decided to use their online feature to book a call appintment, I get a message back to tell me to ring on the day or a message telling me I will have a phone call on Z DAY then they won't take the number that works for my workplace as my mobile doesn't get signal inside The receptionists are unhelpful and can't wait to get off the phone they have no compassion for those suffering Don't sign up here