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Ashley Medical Practice

1A Crutchfield Ln, Walton-on-Thames KT12 2QY, UK
+44 1932 252425
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Detailed Information
Openning hours
  • Monday 9:00 AM – 6:00 PM
  • Tuesday 9:00 AM – 6:00 PM
  • Wednesday 9:00 AM – 6:00 PM
  • Thursday 9:00 AM – 6:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday Closed
  • Sunday Closed
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Ashley Medical Practice
Ashley Medical Practice
Ashley Medical Practice
Reviews
ChrisHerman (09/15/2020)
Dr.Delaimy and his team is taking care of me and my family for the past decade and I have nothing to complain. While I would agree that the reception staff is not the most huggable kind, they never failed to get me a prescription or an appointment within a reasonable timeframe. I was actually quite surprised about the many negative reviews and wonder if too few satisfied patients leave feedback. The team helped with back and respiratory issues as well as the after care of my child’s birth and the necessary checks and vaccinations. I require a reoccurring prescription, so I frequent the practice about twice a year over the past 10 years. Can’t really find anything to complain about.
Peter Taylor (11/02/2020)
Please avoid and register elsewhere. Both GPs are incompetent. I have had two spells if life changing sickness and both have been handled poorly resulting in months of pain and discomfort. Both doctors where rude and defensive when I asked for the help I needed, and only after months of protest was I able to secure the support and treatment which led to improvement in my health. Both individuals that work here should be struck off and are responsible for months of pain and distress.
Simon Vassallo-Harding (10/27/2020)
I called this practice to obtain some information about a scan that was done there. The most rudest and most unhelpful women said that she didn't know she was not supposed to be speaking to me and hung up! She would not give me her name nor pass me to the Practice Manager when I asked.
Edyta Roscinska (08/05/2020)
For some reason this practice has poor reviews but I've always had a very good service. Reception staff are no doubt busy, but always been helpful. Doctors as well.
Calamity (06/17/2020)
I have been increasingly unimpressed with this practice, having joined about a year ago. It is very difficult to get an appointment and the reception staff are not very helpful. The Locum doctor is very pleasant but the head of the practice can be rude and uninclined to help patients. I have found him somewhat resistant to making onward referrals to specialists - and this view is shared by others I know at the practice. Recently I had an issue where I paid for a form to be filled in for a Bupa referral. I discussed this with him in advance and was assured that the form would be filled out in a certain way (and I would not be wasting my money) only for it to be completed in the complete opposite manner which led to the referral being rejected. When I attempted to resolve this I did not even receive a basic apology, let alone any empathy for the position I had been placed in (given that I am in quite a lot of pain and have been waiting a long time for help). Instead he has refused to assist any further and was very defensive and stand offish. I will be registering with a different practice. I would not recommend this one.
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