Boots Opticians

No experience as that's a shop was closed at 15h45 a Saturday ... Got a voicemail from them to tell my glasses arrived and to take appointment to pick them. Returned the call instantly, and no one to pick up the call (tried multiple times). Check online opening and went to the Shop as it was showing closure at 17h30 online, and the chap on voicemail mentionned 16h30. Will have to come back to collect them. Not happy ! No luck, glasses are already paid ...I would have cancel. -------------------Added after owner answer------------------ I fully agree you let me a voicemail and tried to contact me. But no one picked up when I returned the calls. I decided to try without appoitment, which is my bad. Thank you for you proposal to come back and reopen.A bit late to come back today for me, but I really appreciate the move. Please to cut this kind of frustration, update your opening hours. I don't mind about opening hours, at the moment they are accurate (Boots site, google business, and even the sign on your door are still showing 17h30). I'll update the review and ranking once over. ---------------------Added after owner called me back------------------------------------- Problem and/or misunderstanding can happen. All is about getting the tings sorted. Thank you very much to the owner for his involvement in getting the things properly sorted. Satisfy at the end ;)

Avoid, avoid, avoid. The staff could not have been ruder. They gave me the wrong prescription for glasses. My old glasses were fine. I felt so awful in my appointment I nearly cried. Complained to head office especially about the manager and they didn't deal with it. Ignored! Manager stomped around the shop like a child. I now have useless glasses and wasted hundreds of pounds. Go to the Boots in Weybridge FAR superior service!!!!

Helpful and friendly staff