Pets at Home Walton On Thames

Great pet shop with lots of products for many types of pets. Parking next to the shop isn't great but there is a parking area just less than a minutes walk from the shop so easily accessible. Also if you use their shopping trolleys you are able to take it to both the parking areas to unload which is handy. Make sure you have a pound coin on you as you'll need it to unlock the trolley as many people are using touch payments and don't carry change on them 👍🏾

A really big thank you to the dog grooming ladies. They were so good with our border collie Moss who’s had a couple of bad experiences at dog groomers. They were Proffessional, clearly love dogs and a pleasure to deal with. Thank you for a great job! 🙏

Fantastic pet shop. All you need to care for and love your pets. Staff are friendly and knowledgeable. Parking is good too. 👍🏾👍🏾👍🏾

This is directed at their aquarium section and inconsistency in staff's ability. The staff are friendly, but not well educated in their occupation. Your experience may differ, depending on your desire to learn more about caring for your aquarium inhabitants. Firstly, their live fish tanks are riddled with disease. The main reason is that each column of tanks (usually 5 tanks racked ontop of each other) are filtered using 1 sump tank at the bottom. So when 1 tank gets infected, all 5 tanks in that column will be infected. They don't tell you this and you end up taking unhealthy diseased fish home. Thats expensive. I was told that I shouldn't release tetras into the wild as these will become invasive species in Britain.. luckily I have a degree in Marine and Freshwater Biology so I know this is totally wrong. They didn't say anything about the plants I purchased which are more likely to cause issues in our water ways than the tropical fish... I called them 30mins before popping into the shop, to check if they have amano shrimp. They said they did and to come in. I came in, asked at the desk if I could purchase some shrimp. They said yes sure. A few mins later, I was approached and told a new shipment of fish have come in, no fish or shrimp can be sold today... In these covid times, it would be great if they could tell me this on the phone so I wouldnt expose myself unnecessarily and waste money on parking. If you're looking for fish, fish advise, good stock including invertebrates, go to Maidenhead aquatics. For good knowledge on aquatics, use Google and or books.

Love the pets at home membership. Great discounts. Friendly and helpful staff. Great variety in store.