Map
Detailed Information
- Place Types Doctor
- Address Broughton Shopping Park, Chester Rd, Broughton, Bretton, Chester CH4 0DE, UK
- Coordinate 53.1687394,-2.9708157
- Website https://www.specsavers.co.uk/stores/broughton?utm_source=gmb&ut
- Rating 4.2
- Compound Code 529H+FM Broughton, Chester, UK
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 9:00 AM – 5:00 PM
Photos
Reviews
Good service and prices. Thorough testing of eyes and good selection of glasses to suit all price ranges.
Oh yes they did me a great service as my granddaughter a broken glasses and we had them replace they were lovely
I arrived at 15.55 for a 16.00 eye test appoint. I was brought into the store. Details checked hands sanitised mask worn. Shown into a Perspex cubicle only waited two mins. Everything done with customer safety in mind. Had a fantastic Locum do my eye test he made me feel very safe and at ease. (wish I had got his name).. Then on to choose glasses help by lovely young man Jack. I was given a tray I could try on what I wanted then put them in the tray to be sanitised before putting back on display. Jack processed my prescription the whole process in and out within 60 mins. Will collect Glasses next week.
Thank you Specsavers Broughton.. You have got it so right
As you will see from the email below I had an appointment booked today for 1pm today. When I arrived at the store. The assistant who was very unhelpful told me they didnt have me down for the appointment. I should her my c0nformation email below she said nothing she could do there was no appointment and would have to make another
I said this wasnt acceptable she again said nothing she could do. She didn't seem to care that it wasnt my error it was theres and I had made the journey there to be told nothing can do.
I now have to travel back there tomorrow through no fault of my own. There is no point in encouraging people to book online if they cannot have faith that the appointment is booked when they arrive.
This is totally unacceptable
Shocking! Called them in the morning to ask advice, called me straight back to tell me that I need to be seen as soon as possible and booked me an appointment.
When I got there they had booked me in for the next day but as it's an emergency would see me. So took a seat as instructed. I waited nearly 30 minutes for the girl to come back and tell me that they couldn't see me and could I come back tomorrow?
So was this an emergency or just making me worry for no reason.
Absolute joke! Will not be going back!
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