Map
Detailed Information
- Place Types Doctor
- Address 27 Glynne Way, Hawarden, Deeside CH5 3PA, UK
- Coordinate 53.1841447,-3.022669
- Website Unknown
- Rating 1.3
- Compound Code 5XMG+MW Deeside, UK
Openning hours
- Monday 8:30 AM – 6:00 PM
- Tuesday 8:30 AM – 6:00 PM
- Wednesday 8:30 AM – 6:00 PM
- Thursday 8:30 AM – 6:00 PM
- Friday 8:30 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Reviews
I am probably being overly generous with 3 stars here, but the two doctors I see most regularly are very good. However, general administration is appalling. Ringing for an appointment will test your patience, and I've had trouble with getting prescriptions on more than one occasion (although this is now much better now we have access to 'My Health Online'). This used to be a great practice some years ago so it's a shame to see it like this now.
Not worth 1 star, disgusting surgery not helpful at all, I have been with this practice all my life 60+ years my parents and grandparents also, I don't blame receptionist it is the way the practise is run. I have got quite a few complaints to send to the heath board which I will not elaborate on here
Much like the other reviews, I have struggled to get an appointment with this gp surgery, sometimes having to redial over 200 times, only to get through and usually be told that there are no appointments left due to a shortage of G.ps. I understand that it must be awful trying to explain to so many people that there are no appointments, but to get a snippy attitude and be rude isn't how you should treat patients. Even if you are somehow granted an appointment that doesn't mean you're going to get quality care either, as one doctor (despite being on her computer and would be able to see copies of my medical records) claimed that my recent diagnosis of high functioning autism by a trained professional was wrong, and I was not in fact autistic. The same doctor has also denied that my mother has cataracts, despite several other doctors (as well as specsavers) saying that she does and that she would need surgery to remove them. Overall its a poor quality health center that needs some serious reworking.
The worst doctors I’ve ever been unfortunate to have dealt with. Had a call from the doctor at 9.50am to say he was prescribing me some stronger painkillers due to an extremely sore back/trapped nerve. Sadly he failed to actually wrote the prescription and the receptionist told me well we’re closing now so it will be tomorrow. I agree it’s not life and death but it’s not a lot to expect from your doctor
Shocking, been trying to get a doctor to see my 16 month old for 3 days but can’t get past reception.. COVID is not a reason as this surgery was like this before the virus
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